Shipment Issues
Lost package, delayed delivery, or wrong address? We'll help resolve it quickly.
Contact Support →Payment & Billing
Issues with payment, refunds, or invoice? Our billing team is ready to assist.
Get Help →Account & Privacy
Reset password, update details, or request data deletion — we've got you covered.
Manage Account →Frequently Asked Questions
Quick answers to common questions.
How do I track my shipment? ▼
Open the Abra Global Shipping app, go to the Order History section and tap on your order to view real-time tracking details.
How do I cancel or modify a booking? ▼
You can cancel or modify a booking before it is picked up. Go to your order in the app and tap Edit or Cancel. Contact support if the order is already picked up.
What payment methods are supported? ▼
We support UPI, credit/debit cards, net banking, and wallets through our secure Razorpay payment gateway.
How do I request a refund? ▼
Email us at support@abra-logistic.com with your order ID and reason. Refunds are processed within 5–7 business days.
How do I delete my account and data? ▼
Send an email to support@abra-logistic.com with subject "Account Deletion Request" and your registered email. We will delete your account and all associated data within 30 days.
How do I reset my password? ▼
On the login screen, tap "Forgot Password" and enter your registered email. You will receive a password reset link within a few minutes.
Contact Us
Fill in the form and we'll get back to you within 24 hours.
Email Support
support@abra-logistic.com
We reply within 24 hours
Phone
+91 9187413390
Mon–Sat, 9AM–6PM IST
Registered Office
Bengaluru, Karnataka
India — 560043
Response Time
Within 24 Hours
Business days only